Most companies are comfortable and familiar with outsourcing parts of their businesses that, quite frankly, almost everyone outsources. Then there are aspects of a job where outsourcing could be more cost effective, create superior products, and add time in the day for more important tasks, yet because it’s not “normal” or “standard”, companies shy away from pulling the trigger.
Here’s the thing about outsourcing: it doesn’t matter what you’re outsourcing as long as you follow the one crucial step you MUST take that will determine the success or failure of all your outsourced activities. You must partner with the right company.
For some companies that could mean you have to match cultures; they want to feel like you understand them and you’re speaking the same language to avoid having to jump a personality-mismatch hurdle. For other companies, they need to make sure the price is right. The value of their investment is almost solely based on what it costs in dollars. Maybe your company qualifies who they partner with by making sure they deliver what they promise when they say they’re going to. Everyone has a pressure point as to what makes a good partner. What you might not know is that the company that does the outsourced work has their own set of standards for clients.
For The Alias Group, our focus is on partnering with growth-oriented companies that value business relationships and provide exceptional products or services.
Basically, we’d be on Match.com, not Tinder, if outsourcing had a dating site. Once you know who you are and who you want to work with, the possibilities for outsourcing are truly endless. By considering the unconventional, outsourcing inside sales for example, companies can save money, become more efficient, and increase rather than eat into profit to grow. By outsourcing marketing plans, either piecemeal (a social media contract here, a branding contract there) or as a whole strategy, companies can require the activity show a return on investment. The Alias Group takes marketing, a typically misunderstood, ambiguously measured, and sporadically applied tool, and makes it clear, consistent, and measurable.
You’re running a business, not playing follow-the-leader. It sometimes takes working outside your comfort zone, defying the norm, and accessing tools that exceed the company’s limitations, to truly become special in your industry and to your clients.