SERVICE CLOUD IMPLEMENTATION & OPTImiZAtioN

Salesforce can greatly improve customer experiences with a Salesforce Service Cloud Edition that saves time, build relationships, and automates customer service. Service Cloud empowers both customer service agents and customers by bridging communication gaps and forging customer relationships.

 

The Alias Group’s Salesforce Service Cloud Implementation Services customize Service Cloud to meet your unique business needs and customer service processes. We define your customer service processes and achieve automation through Entitlements Milestones and Milestone Actions.

 

It’s also critical to leverage the Service Console to boost the productivity of your sales agents at every step. The Service Console builds a real-time feedback loop for your agents through key metrics and dashboards.

 

Salesforce Service Cloud has four Editions: Essentials, Professional, Enterprise, and Unlimited. 

 

Salesforce Service Cloud Services​